Johannesburg – Fibre provider Vumatel experienced a network outage which affected services in Tableview and surrounding areas.
The outage was experienced at around midday on Wednesday and was resolved by 2pm.
Vumatel said on social media that the network outage had affected their Edgemead Data Centre which covered areas including Tableview North, Tableview South, Tygerdal, Summergreens, Bothasig, Richmond Estate, Parow North, Edgemead and Panorama.
The fibre provider dispatched engineers to investigate the cause of the network outage and shortly after 2pm services had been restored.
“All services have been restored and are stable,” they said on Twitter.
All services have been restored and are stable. We thank you for your patience.
The Vuma Team
— Vuma (@vumatel) December 7, 2022
On Facebook, some customers expressed frustration with the fibre provider.
“Vumatel what are you talking about, we still don’t have proper internet connection. Why don’t you make an effort to call us. Do you even have a landline?” wrote Dennis Fembers Sr.
“Mine is not working,” Sondiya Shengelezi wrote.
On Twitter, Gauteng residents in the Ferndale area also reported issues with the service.